Contact Us

General Contact Information

COPC Senior Care Advantage

440 Polaris Parkway Suite 550
Westerville, Ohio 43082
www.copcseniorcareadvantage.com

Business hours: 8:00am – 5:00pm Monday – Friday Eastern Time


General Information

614-259-0288
844-897-4733 (toll free)
614-259-0296 (fax)


Customer Service

614-259-0286
844-897-4733 (toll free)


Claims

614-259-0283 (claims fax)
614-259-0298 (Provider Dispute Resolution fax)

Core Care Select
Attn: Claims
P.O. Box 70032
Anaheim, CA 92825

Core Care Select
Attn: Provider Dispute Resolution
P.O. Box 70033
Anaheim, CA 92825


Utilization Management

614-259-0299 (toll free)
614-259-0293 (fax)
TTY: 1-800-750-0750

Core Care Select
Attn: UM
P.O. Box 70034
Anaheim, CA 92825


Quality Management

614-259-0294 (fax)


Case Management

614-259-0287 (fax)


Provider Contracting

614-350-2638
COPCContracting@COPCAdvantage.com


Web Portal Help Desk

portalenrollment@agilonhealth.com